FAQ
Answers to the most frequently
asked questions
Your needs are at the center of our activities: discover everything you need to know about our professional and certified tank and container cleaning service.
What types of certificates can you issue?
We are ALCI members and exclusively issue EFTCO certificates (ECD: EFTCO Cleaning Document).
What payment methods do you accept?
For clients who have not yet opened an account, we only accept credit card payments (VISA/Mastercard) or Bancomat.
How can a client open an account with your company?
After establishing a continuous collaboration, we can open an account for clients who request it. In the meantime, as per company policy, all payments must be made directly.
Do you perform small repairs and workshop jobs?
No, we do not perform any type of repair or workshop work.
Do you sell spare parts and accessories for tanks?
We do not carry spare parts, but we do sell ADR signs/labels to safely indicate the type of hazard inside your vehicle.
Do you clean tanks that have transported waste?
We can clean waste, subject to a review of the waste form and a feasibility assessment by our operators. We do not provide estimates or quotes for waste cleaning.
What documents are required to request vehicle cleaning?
To request vehicle cleaning, you need to provide the transport document from the last trip (or the waste form, if it's waste). The same product indicated in the document will be recorded on the certificate. In no case will product changes be made.
Is it possible to book a cleaning service?
We do not accept bookings, but we are available through our contacts to inform you of the least busy times of the day and provide real-time updates on traffic.
Once you determine the right time, we recommend sending an email with the vehicle’s arrival date, the license plate, and the last product offloaded. This communication does not count as a booking but helps us organize activities efficiently and ensure the highest quality of service.
Do you offer storage services?
We are equipped with cranes for moving empty and full containers, we have storage spaces for tank containers, and parking for semi-trailers.
Is it possible to park overnight at your facility?
Overnight parking is not allowed inside our premises, but there are ample parking spaces available in the surrounding areas.